Manager of the Year talks delinquencies, marketing and difficult customers

Last month, Allen Baxter of A+ Storage of Tennessee, property manager for the Nolensville, Tenn., location, was named 2016 Manager of the Year by the Tennessee Self Storage Association.

Baxter has been a property manager with A+ Storage for over 5 years and has received several awards including the A+ Storage Manager of the Year twice. In a Q-and-A with Josh Flory, of NAI Koella Moore, Baxter talked about his success at reducing delinquencies, new strategies for marketing and his most challenging customer interaction.

How did you get into the storage business?
I was looking for a job in the management area and found the ad on Craigslist. I grew up in Nolensville so I thought, ‘Hey, it’s perfect. A job in the town I grew up in.’ I had no clue about the storage business but I’ve learned a lot over the last five years and continued to grow and love the industry.

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Middle Tennessee self storage facility moving forward

The Nashville Post reports that a $10 million self storage project in Germantown will go before Metro planners in April.

Nashville-based Mark Tarver, president of Tarver Properties, is teaming with Jewell Hale and Bobby Kirby on the project. The six-story mixed-use building will offer 90,000 square feet of self-storage and 6,500 square feet of retail and have an address of 1232 Third Ave. North.

For more details, read the full story here.

Maynardville self-storage facility sold

A 120-unit self-storage property in Maynardville, Tenn., has been sold for $505,000.

County Line Storage is a 120-unit facility at 211 Maynardville Highway. New owner Jay Gulledge, of Knoxville, said the deal also included a 1,500-square-foot office-warehouse that is leased to the former owner for a separate business.

“They were planning to vacate, but one of my biggest concerns was being able to lease out that building,” Gulledge said. “I got them to agree to a one-year lease to get the cap rate up.”

The self-storage units are currently 80 percent occupied, but Gulledge is hoping to boost the occupancy over the coming months.

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